Convergys Licensed Healthcare Insurance Sales Advocate in Dallas, Texas

Job Title:

Licensed Healthcare Insurance Sales Advocate

Job Description


The Sales Agent conducts selling activities related to inbound calls inquiring about individual health plan products.

Licensed Healthcare Insurance Sales Advocate

-$17 Hourly Wage

-$700 End of Season Bonus

-$500 Referral Bonus Unlimited

-Shift Differential Hourly Wages for evenings and weekends

-Casual Attire Dress Code!


The Sales Agent qualifies prospects and attempts to close sale. Arranges for field representative to visit prospect if sales are not closed. May originate calls from leads. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

  • High School Diploma or GED

  • Current Active Texas General Agent – Life, Accident, Health & HMO Insurance License

  • Demonstrates strong verbal communication skills

  • Familiarity with computer and Windows PC applications, including the ability to learn new computer systems

  • Meets established expectations and takes responsibility for achieving results; encourages others to do the same

  • Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for achieving results; encourages others to do the same

  • Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints

  • Ability to connect meaningfully with customers to build emotional engagement and customer advocacy. Simplify complexity and integrate internal efforts to deliver an optimal customer experience

  • You must be available to work an 8 hour shift FT and willing to work any shift between the hours of 7:00am — 11:00pm including weekends

  • Overtime will possibly be required during our peak season from approximately September – December.

  • Hours may vary between 30-40 hours with the exception of peak season (September-December), which may be required 40 hours plus overtime

Preferred Qualifications

  • Bilingual is available to an addition hourly pay differential. Bilingual applicant should have the ability to speak, read and write in both languages without limitations or assistance

Additional Information

Please note that as part of the requirement for the Texas General Agent – Life, Accident, Health & HMO Insurance License; you must either currently possess or you must be able to obtain a Texas State Insurance license.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Convergys is an EEO/AA/M/F/Vet/Disability Employer .


USA, Dallas, TX

Language Requirements:

Time Type:


We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.