Convergys Research Project Manager in Cincinnati, Ohio

Job Title:

Research Project Manager

Job Description

The Research Project Manager functions as a highly experienced Project Manager on complex/strategic Research programs and/or operational initiatives. This position is viewed as Trusted Advisor by clients and internal team members through effective, ongoing consultation related to appropriate research project process and flow.

Essential Functions/Core Responsibilities

• Proactively manages project status, creatively solving complex problems and conflicts to ensure project success

• Provides ongoing consultation to clients and internal team members

• Leads cross-functional project teams

• Drives process improvement and innovation

• Manages complex research programs

• Makes valuable contributions in analytic planning meetings

• Facilitates best practice development

• Manages projects through all phases, including initial launch

• Owns department initiatives and sees through to completion

• Reacts to challenging situations with resourcefulness, creativity and client focus

• Brings organization and consistency to unstructured project environments

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university with four to six years of relevant experience preferred

• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates

• Advanced Microsoft Office skills

• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment

• Demonstrated ability to take initiative and ownership with focus on continuous improvement

• Excellent attention to detail

• Strong customer service disposition and sense of professionalism

• Solid understanding of the organization's business operations and industry. Demonstrated business acumen

• Demonstrated ability to comprehend, analyze and interpret

• Demonstrated knowledge of marketing research practices and principles

• PMP certified preferred

Career Level Description

Requires in-depth knowledge and experience. Broad application of principles, theories and concepts in applicable discipline. Solves complex problems; takes a new perspective using existing solutions. Works independently; receives minimal guidance. Acts as a resource for colleagues with less experience. Represents the level at which career may stabilize for many years or even until retirement.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.


USA, Cincinnati, OH

Language Requirements:

Time Type:

Full time2018-11-07-08:00


We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:

Convergys is now part of Concentrix. In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.